0
  • No products in the cart.
Total:RM0.00
Privacy Policy
3
privacy-policy,page-template-default,page,page-id-3,theme-bridge,bridge-core-2.7.1,woocommerce-no-js,qode-page-transition-enabled,ajax_fade,page_not_loaded,,qode_grid_1300,footer_responsive_adv,columns-3,qode-theme-ver-25.6,qode-theme-bridge,wpb-js-composer js-comp-ver-6.6.0,vc_responsive,elementor-default,elementor-kit-2520

Privacy Policy

PRIVACY POLICY

ALL PRODUCTS ARE SOLD “AS IS”. THE CUSTOMERS ASSUMES RESPONSIBILITY FOR THE
PURCHASE, AND NO RETURNS REFUNDS WILL BE ISSUED.

      • Only defect that comes from our side is allowed to be exchange.
      • Exchanges only allowed with the same model/design, color and price.
      • Items must be in its original condition (tag intact, unworn, unwashed and unaltered).
      • All return must include the INVOICE SLIP . You may reprint it under your account if lost.
      • The item is your responsibility until it reaches us. For your own protection, we recommend that you send
        the parcel using a delivery service that insures you for the value of the goods. Please keep the tracking
        code with you in case we shall need them for reference.
      • STEPCARE reserves the right to reject any request to mail these items alongside with a new order. All
        returns are final and further requests will be denied.
      • Please give us a call to make any exchanges.

*The return parcel is under customers’ responsibility and STEPCARE is not liable for any any lost return
parcel/ additional taxes incurred for return parcels.

*Color of products may varies due to studio lighting used and please allow 20% of color variation in real
product as compared to actual products. It may appear darker or lighter. Exchanges due to this reason
will be charged a processing fee.

*There might be 1cm-2cm differences in the measurements given due to the different stretchable quality
of the material. Please do check the measurements given in our products and compare with your existing
footwear for best fit. Otherwise please email us your stats to gauge your best fit.

Return your items to the address below :

STEPCARE HEALTH FOOTWEAR SDN BHD :
NO.12, SS19/1D, 47500 SUBANG JAYA,
SELANGOR, MALAYSIA.
No. Tel : 03 5613 0887 | 3697
03 5612 7789